Covenant Consumer Direct

Our Goal:
To empower you to choose and direct your health care while enabling you to live independently in your home and community.

What is Consumer-Directed Personal Care?
Consumer-Directed Care is available to individuals who need attendant care services in their home. Self-Directed care puts you in control, allowing you to arrange and direct your own services.

You select, train and manage your caregiver who may be a trusted friend, neighbor or relative. Individuals must be capable of directing their own services or arranging for a representative to act on their behalf.

Why Choose Covenant Consumer Direct Personal Care?
We have over ten years of experience in providing self-directed care. We specialize in this type of in-home care and work to make self-directed care easier to understand and achieve. Our professional and courteous staff will help you evaluate your needs and options. We manage the business-related services and most of the paperwork, including payroll and taxes. You manage your care.

Covenant Consumer Direct strives to provide superior customer service and has helped thousands of people succeed in self-directing their own quality care while remaining in their homes and communities.

Attendant Care Offers Assistance With:
Mobility and Walking, Eating, Dressing, Bathing, Hygiene and Grooming, Toileting and Incontinence Care, Transfers and Positioning, Meal Preparation, Light Housekeeping, Laundry, Shopping and Errands, Recreation and Socialization.

Covenant Consumer Direct services are now available in Arizona. For more information and coverage areas.

Call toll free: 1-877-532-8543

Caregiver Injury reporting hotline: 888-541-1701

Fraud reporting hotline: 877-532-8530

Long-Term Services & Supports: A Gathering of Tribal Leaders

The Centers for Medicare and Medicaid Services (CMS) work collaboratively with American Indian and Alaska Native leaders to provide long-term services and supports (LTSS) for elders and people with disabilities. With feedback from tribal leaders, programs and services are better designed to meet the needs of local populations, while supporting the beliefs and culture of Indian Country.

Useful LTSS resources – program models, webinars, planning and assessments, and other helpful information – are available on the CMS LTSS Technical Assistance Center by clicking:

Meet Maxine Hartranft


Maxine Hartranft is the new Program Manager for Consumer Direct (CDAZ) and Covenant Consumer Direct (CCD). 

Maxine has been with CDAZ since 2013 in various back office positions, providing organization and support statewide. She has worked extensively on aligning back office operations with payer requirements, helping to ensure payment. She is excited to take on this position and work with the amazing CDAZ and CCD staff to serve consumers and caregivers.

Maxine is a Tucson native and Pima College graduate. She has over 5 years of health care experience, having worked in the area of durable medical equipment and multi-physician private practice. In Maxine’s free time she loves to go camping and boating at the lake with her family and friends.

Maxine can be reached at 520-398-8409 or